In our last blog post, we discussed the contributions of Ralph Merolla, our previous Executive Vice President of Sales and Marketing at DHX - Dependable Hawaiian Express, one of The Dependable Companies. With Ralph’s retirement, we say Mahalo and Aloha for his service, even though we will still be working with Ralph in a Sales Guru Emeritus position.
David Bartelt has been promoted to move into Ralph’s position and we feel great about his taking over! David has been with DHX - Dependable Hawaiian Express over 18 years. Prior to joining us, David spent roughly nine years in the trucking industry in Sales. For the first three years with DHX - Dependable Hawaiian Express, David was the Director of Sales in the Los Angeles area. He spent the next five years managing both the Los Angeles and Hawaii Sales efforts.
In 2006, David was promoted to Vice President of National Accounts. We are thrilled that in August this year he was promoted to Senior Vice President of Enterprise Sales, managing the Hawaii and Guam sales efforts for us.
We want to wish David the very best in his new position and good luck with the challenges it will bring!
DHX - Dependable Hawaiian Express has always prided ourselves on being the best of Hawaii shipping and logistics companies. It’s because of our “can-do” attitude as well as our expertise in shipping to Hawaii from the mainland (and shipping from Hawaii to the mainland) and our knowledge of the Hawaiian Islands. Those characteristics separate us from our shipping competition.
After all, it’s where we got our start in 1980, 36 years ago, before our foray into the international and global shipping arena as DGX - Dependable Global Express. DHX - Dependable Hawaiian Express is still our heartbeat.
Whether you ship to Hawaii or you ship to Guam, we’re all about shipping it right!
We’re Dependable. From Start to Finish.
Wednesday, November 02, 2016
Thursday, October 13, 2016
Shipping to and from Hawaii with one of our best assets: Ralph Merolla
If you are deciding which vendor to use for shipping to Hawaii or for your shipping to Guam, you are probably already aware of who DHX - Dependable Hawaiian Express is and what we do. As a leader in Hawaii shipping and Guam shipping, we did not start as the largest or best freight company, but from our incorporation in 1980 until today, we've earned those platitudes.
A large part of the reason is our people. One of our best, Ralph Merolla, who is and has been an integral part of how we got to where we are today, is semi-retiring in a couple of months.
We’ll all miss him!
Ralph Merolla came to DHX - Dependable Hawaiian Express when we acquired the company he was working for in 1981. His role at that point was with the Northern California Sales department. He eventually worked his way up including roles as as Oakland Terminal Manager, Regional Terminal and Sales Manager, Vice President of Sales and Marketing, and today, Executive Vice President of Sales and Marketing.
But here’s the important point: it didn't matter what type of customer you were. If you were shipping a container to Hawaii, delivering a smaller shipment or needing a “shipping to Hawaii cost,” Ralph always stepped in to help, looking for creative ways to help you minimize shipping and logistics costs. All this with an eye to helping you grow your business.
He eventually helped build the DHX - Dependable Hawaiian Express infrastructure and special culture that provides the same excellent service with the same positive attitude today.
Ralph is one of the top members of our management team. To those that work with him or for him, Ralph is a great mentor, coach, and friend.
In 34 years we have never heard him raise his voice. We have only heard him make positive remarks unless he was requested to give his opinion on something. At which point he was honest.
He never seemed to have any ulterior motives; the actions he took were taken with the company’s best interest at heart. He’s DHX - Dependable Hawaiian Express through and through. His responses to questions over the years, plus training, coaching and mentoring, have left a permanent imprint on our culture and who we are.
Ralph will still be working with us, but in a reduced role in his semi-retirement. We are thrilled that he will still assist our customers and us.
That being said, these are huge shoes he leaves to fill, and Ralph’s successor has some catching up to do! After all, his replacement has only been with us 18+ years and is still wet behind the ears.
We’ll miss you Ralph!
Thank you for all your years of service and for making us the winner we are today!
A large part of the reason is our people. One of our best, Ralph Merolla, who is and has been an integral part of how we got to where we are today, is semi-retiring in a couple of months.
We’ll all miss him!
Ralph Merolla came to DHX - Dependable Hawaiian Express when we acquired the company he was working for in 1981. His role at that point was with the Northern California Sales department. He eventually worked his way up including roles as as Oakland Terminal Manager, Regional Terminal and Sales Manager, Vice President of Sales and Marketing, and today, Executive Vice President of Sales and Marketing.
But here’s the important point: it didn't matter what type of customer you were. If you were shipping a container to Hawaii, delivering a smaller shipment or needing a “shipping to Hawaii cost,” Ralph always stepped in to help, looking for creative ways to help you minimize shipping and logistics costs. All this with an eye to helping you grow your business.
He eventually helped build the DHX - Dependable Hawaiian Express infrastructure and special culture that provides the same excellent service with the same positive attitude today.
Ralph is one of the top members of our management team. To those that work with him or for him, Ralph is a great mentor, coach, and friend.
In 34 years we have never heard him raise his voice. We have only heard him make positive remarks unless he was requested to give his opinion on something. At which point he was honest.
He never seemed to have any ulterior motives; the actions he took were taken with the company’s best interest at heart. He’s DHX - Dependable Hawaiian Express through and through. His responses to questions over the years, plus training, coaching and mentoring, have left a permanent imprint on our culture and who we are.
Ralph will still be working with us, but in a reduced role in his semi-retirement. We are thrilled that he will still assist our customers and us.
That being said, these are huge shoes he leaves to fill, and Ralph’s successor has some catching up to do! After all, his replacement has only been with us 18+ years and is still wet behind the ears.
We’ll miss you Ralph!
Thank you for all your years of service and for making us the winner we are today!
Thursday, July 21, 2016
America is great and can be better
We at DHX - Dependable Hawaiian Express and Dependable Global Express try to be “apolitical.”
Someone asked me why we sponsored the radio coverage in Hawaii of the Republican Debates leading up to their national convention. The debates and related primary process are healthy for America. Plus I believed it was the best use of our advertising dollars.
Given the manner in which the candidates were bashing each other, complete with name-calling, derogatory remarks and other “misbehavior,” it was incredibly astonishing, humorous and sad entertainment. We were surprised by the bitterness of the rhetoric, but found the various scenarios enlightening and the unfolding thoroughly entertaining. For our advertising dollar, I felt it was good use of our monies with great exposure.
We’re getting ready to sponsor the Democratic Convention, too. This time we’re sponsoring the Democratic Convention so our Democrat Party constituency out there among our customers does not feel we’re playing favorites. We’re not. We’re balanced.
I have two main thoughts about what I have been listening to in the past few months:
Thanks for listening to my explanation and thank you for your business!
Someone asked me why we sponsored the radio coverage in Hawaii of the Republican Debates leading up to their national convention. The debates and related primary process are healthy for America. Plus I believed it was the best use of our advertising dollars.
Given the manner in which the candidates were bashing each other, complete with name-calling, derogatory remarks and other “misbehavior,” it was incredibly astonishing, humorous and sad entertainment. We were surprised by the bitterness of the rhetoric, but found the various scenarios enlightening and the unfolding thoroughly entertaining. For our advertising dollar, I felt it was good use of our monies with great exposure.
We’re getting ready to sponsor the Democratic Convention, too. This time we’re sponsoring the Democratic Convention so our Democrat Party constituency out there among our customers does not feel we’re playing favorites. We’re not. We’re balanced.
I have two main thoughts about what I have been listening to in the past few months:
- The Office of the Presidency is one of the most powerful positions in the world. It should not be disrespected. Those running for office should act the part, so as to not reduce the office in stature or reputation.
- Being president of both DHX-Dependable Hawaiian Express and DGX (Dependable Global Express) I have traveled the world. A conclusion reached, and I know I am biased: America is the greatest country of all the countries I have been to. Others are good, but honestly, our freedoms, rights, and processes of civilization including the flow of foods, medicines and trade are unparalleled in the rest of the world. AMERICA IS GREAT. (That does not mean we couldn’t do better.)
Thanks for listening to my explanation and thank you for your business!
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