Thursday, January 03, 2019

What is the cost to ship to Guam?

DHX Cost to ship to Guam The cost of ocean freight to or from Guam can pose some complexity for a variety of reasons. The following are shipping factors to consider in determining ocean carriage costs. They include:
  • A concise description of the commodity being shipped
  • The weight of the cargo itself
  • Its density (weight divided by cubic feet)
  • The size of the shipment, in total cubic feet
  • Whether or not the goods are considered “hazardous” and require a separate document declaring the hazardous characteristics
  • If the shipment is a full container of freight (FCL) or less than a containerload (LCL)
One of the remaining factors that can affect the cost to ship to Guam is the selected ocean carrier. Only Matson Navigation services Guam directly with a USA stop-off from the Port of Long Beach, CA to Hawaii, providing the fastest transit time – 12 days port to port. DHX - Dependable Hawaiian Express uses Matson for ocean shipping to Guam.

Transit times out of the Port of Oakland add an additional four days. American President Lines (APL) also provides ocean service to Guam, however, only from the Port of Long Beach. Its ocean transit time is longer, no less than 23 days, and perhaps longer depending on the vessel the Guam container gets loaded on and the foreign port where unloaded, before being transferred onto a feeder vessel into Guam. In addition, shipments must be tendered a week in advance, thus extending the transit time to at least 30 days.

The cost to ship to Guam also requires the payment of a Use Tax once the goods arrive on Guam. Guam Customs is not responsible for ensuring a Commercial Invoice, on which to base payment of the use tax. The Commercial Invoice is to be provided by the shipper or consignee. Guam Customs requires that all shipments have a complete Commercial Invoice in US$ to process the shipment in Guam. Guam Customs’ responsibility is to apply a 4% Use Tax on all goods entering into Guam that are not intended for resale by a licensed-on Guam business.

Businesses that operate on Guam with a Guam business license will be taxed 4% on all goods shipped into Guam that are not to be resold (not inventory). The 4% tax is calculated based on the cost of goods, insurance and freight cost together (total landed cost). No shipments arriving via ocean freight can be released until the Use Tax payment has been paid.

There are also eastbound services available from Guam to the USA mainland or Hawaii. We can provide additional information for shipping from non-USA origins into Guam.

Another advantage: DHX-Dependable Hawaiian Express also offers container load and less than container load services from the Hawaiian Islands to Guam. Contact us today to discuss shipping your freight to Guam with us!

Wednesday, October 24, 2018

Reducing the cost of shipping to Hawaii

DHX Reducing the Cost of Shipping to HawaiiLast month we discussed key factors pertaining to shipping rates to Hawaii and what drives those costs. Now we’d like to help our customers with ideas on how to reduce the shipping cost to Hawaii.

Here are some suggestions:
  1. Reduce damages
    When building your pallets keep freight inside the pallet dimensions, avoid overhang, shrink wrap well and keep the height to a manageable level. Freight travels many miles and handled by forklifts when loaded into trailers and ocean containers along with other freight. Well-built pallets help eliminate damages, the labor cost of filing claims and replacement. Time is money when considering the cost to ship to Hawaii.
  2. Consolidate
    When possible consolidate your freight to eliminate extra pickup and delivery charges. The more freight you ship may also help reduce your costs.
  3. Accurate Information
    When requesting pricing or getting quotes for your shipping to Hawaii, ensure your information is detailed and accurate. Quotes are only as good as the information you provide so make sure you measure and weigh your freight accurately. Nobody wants to go back and increase rates to their customer, so it’s important to do it right the first time when determining how much to ship.
  4. Warehousing
    DHX-Dependable Hawaiian Express has broken ground on our new state of the art warehouse in Honolulu with a completion date of April 2019. Warehousing freight for quicker distribution to your customer and avoiding the need for airfreight or lost business due to slow turnaround times, are other options to consider when determining your overall Hawaii shipping rates.
We pride ourselves on building long-term partnerships with our customers, serving as consultants in the spirit of “Ohana” – Hawaiian for family.

DHX-Dependable Hawaiian Express looks forward to being your shipping partner to the Hawaiian Islands. To get a rate quote today, please visit either our LCL Quick Rate Quoter online for shipments to Hawaii, use our more detailed online rate quote requestor for all shipments to or from Hawaii, or contact one of our qualified rate analysts today. Mahalo.

Wednesday, September 19, 2018

What are shipping rates to Guam?


When shipping to Guam, finding the lowest shipping rates and price to Guam does not always add up to a savings. When shipping to Guam other items that should be considered in cost savings include how long your shipment will take to arrive to Guam, how quickly the shipment will clear Customs and how soon the shipment will deliver on Guam.

Though these may not be out of the pocket monetary costs to consider when looking at shipping rates to Guam, consider how much money may be lost by not having the shipment in your customer’s hands in the shortest amount of time possible. If it's not on the shelf you cannot sell it. If it's not in your warehouse, you can't deliver it. The possible loss of time can cause delays on a job, with workers standing by idle or machinery down waiting for parts, not making money, or worse your customer elects to buy from another vendor because the product is taking too long to get to him or her.

Another consideration is cash flow to be considered. The sooner the customer receives their product, the sooner you will be paid, reducing the time between when you are paid for the product and when you received your cash back.

With DGX, we offer the latest shipping cut offs for weekly sailings to Guam, with expedited Customs clearance and delivery of shipments within 48 hours of container availability at the port.


When thinking of shipping rates to Guam, think of DGX for value.

Friday, July 20, 2018

Helpful tips for container shipping to Hawaii

DHX Helpful Tips for Container Shipping to Hawaii photoHere are some factors to consider when shipping your freight containers to Hawaii:
  • Is this a single shipment or ongoing project?
  • If a single shipment:
  • Do you need to designate a specific sailing date that is most appropriate to your needs?
  • Or, is your project ongoing and needs to designate a specific sailing date most appropriate to your needs? If you use DHX-Dependable Hawaiian Express, we utilize every available weekly sailing:
    • We load and ship to every Hawaiian island direct. (By loading island-direct, transit time to the outer islands is reduced.)
    • We have the experience to reduce handling and related expenses 
    • We limit ocean costs
    • We reduce transit time
  • If an ongoing project, how is it to be managed and consolidated?
  • How is the project to be reported or details to be communicated?
  • What visibility is needed?
  • What percentage of utilization makes it cost effective to ship an exclusive container versus shipping as LCL (Less than Container Load)?
The service team at DHX-Dependable Hawaiian Express specializes in container shipping to Hawaii. If you’re looking for a cost efficient way to ship a Full Container Load (FCL) or Less than Container Load (LCL) to Hawaii, we provide efficient service throughout the U.S. and Canada.

To find out more about DHX-Dependable Hawaiian Express and Dependable Supply Chain Services, please contact us today. We can certainly help you in navigating these waters for the best value and service.

Tuesday, June 12, 2018

Transit time considerations for shipping to Guam

DHX Transit Times to GuamWhat is an acceptable transit time for shipping from the U.S.A. to Guam?

There are two carriers that currently provide ocean service from the U.S.A. to Guam. One carrier has a transit time of two weeks with an arrival of Tuesday every week. The other carrier has a transit time of three weeks with an arrival of Thursday or Friday.

At DHX-Dependable Hawaiian Express, via our affiliate DGX, we pride ourselves in moving product for businesses as fast and problem free as possible. Thus we choose the quicker carrier to Guam – the one with the better on-time record. Our carrier has an on-time record of 78%, based on an ETA of 59 minutes or less. The alternate carrier has an on-time record of only 23%, less than one in four of their ships are on time.

DHX - Dependable Hawaiian Express also offers the latest cut-off times in the industry to receive freight on the west coast, as well as we offer deliveries in Guam within 48 hours of container availability. This gives you a total transit time from the west coast of 17-18 days. The other carrier would provide a 30-day service from the west coast to Guam, due to earlier carrier cut offs and transshipment through a foreign port. Check out our ocean delivery schedule.

Five options and details to consider when thinking about longer transit times:
  1. Your product availability is delayed meaning you’ll need to keep more inventory in stock. This costs your business more money.
  2. Vendor payments are due just as product is being delivered on Guam, based on net 30 day terms.
  3. Business competitors may receive their product earlier and are able to deliver and complete the sale sooner—thus you lose the sale.
  4. Not having your product before the weekend can affect your total weekend sales.
Four benefits of faster transit times and later cut offs:
  1. Last minute orders can make the same week sailing and arrive in 17-18 days.
  2. Less inventory needed increases profitability.
  3. Having inventory on hand to sell before payments are due to vendors.
  4. More sales and better customer loyalty because you always have inventory in stock.

With slower transportation and lower transportation costs, is it worth the added expense of higher inventory levels and the risk of losing customers and sales waiting for product to arrive?

Call DHX - Dependable Hawaiian Express today for a rate and sailing time quote to see how we can save you both time and money.

Thursday, May 24, 2018

About charity, a beard and a new warehouse

DHX Hawaiian Express Beards for Buck$ Charity DriveAs you may be aware, we’re building a new warehousing facility in Honolulu. To make a long story short, we received the signed agreement to purchase the property, vacant land, on a Saturday during the period of the major league baseball playoff chase in 2017. On that Saturday in September, I decided, like so many LA Dodger players in their quest to win the World Series, to not shave again until the prize was won—in this case our new warehousing facility opening. I then flew over to Oahu when we had to arrange to finance both the land purchase and building construction. I told the bankers that I was growing my beard as a daily reminder of our commitment to getting the project done, so every morning when I stand in front of the mirror, I am reminded of my responsibility to complete our project.

During one of my visits to Honolulu, I became aware that the fence on the perimeter of the property served as a “lean-to” area that homeless folks had been using to support their temporary shelters. They were camping in certain areas around the outside of the fence. This visual sparked an idea for me to believe that something good could come out of this construction project and the beard!

I went out to our partners and vendors involved with the project and asked for volunteers to donate to a charity that helps the homeless. Upon reaching out to volunteers including Massdec (the developer) and DHX-Dependable Hawaiian Express, Inc. (both owned by us), six additional companies or individuals agreed to donate $250 an inch to charities assisting the homeless. That's $2,000 an inch. We then had two other companies join us, bringing the number of companies to ten as of this post, or $2,500 an inch. My beard is now four inches long, growing slowly, meaning we’ve already earmarked $10,000 for charity. The facility has another 11 months before completion, during which I hope the beard will grow an additional 5-7 inches (may I add much to my wife’s dismay– she really hates it)! But it’s for a great cause.

I would like to thank the following participants:
  • American Savings Bank (Financier) and Dan Oshima, its Vice President
  • Central Pacific Bank (Financier)
  • Massdec LLC (Developer)
  • DHX-Dependable Hawaiian Express, Inc. (Lessee)
  • Honolulu Builders (Contractor)
  • Anonymous Officer at Massdec’s Environmental Consultant
  • Anonymous Officer at our Ocean Carrier to Hawaii
  • Cades Schutte and the Cades Foundation
  • MC Architects (Architect)
  • Honolulu Freight Service- Mike Beidleman
Again, these participants have already raised $10,000 to be donated to charities!

DHX-Dependable Hawaiian Express has set up systems with The Salvation Army and Kahauiki Village, so that anyone can participate in this effort to help the homeless in Honolulu. Although our partners listed will send their checks directly to the charities, you can also aid this cause by donating to these charities either in a set dollar amount now or by pledging based on the final beard length, for example, $1 an inch. Ensure you indicate your donation is for the Beard For Buck$ campaign!

We will be posting monthly updates, with beard pictures to our Facebook page (Beard for Buck$ Photo Album). Just so you know, for a single donation of $25,000, I, the president of DHX-Dependable Hawaiian Express would be willing to dye the beard “purple,” the official color of Dependable Supply Chain Services for a month!

For $50,000 and I’ll dye the beard and my hair, too! It’s all for a great cause, folks!

Friday, May 18, 2018

A win-win for Honolulu: shipping, distribution and logistics

New DHX - Dependable Hawaiian Express warehouseIf you’ve looked at DHX.com or our social media pages, you have seen our current major project in the works – we’re building a new warehouse and distribution center in Honolulu.

This facility is different than our other owned freight-handling facilities located in Southern California, Maui, Kona, and Guam because the ground was contaminated with oil and gas byproduct waste.

We bought four acres of land that has laid barren for over 20 years while being remediated. It was an eyesore to those working in the area. The property was not contributing positively to Hawaii or the community. We are now furthering the remediation process to the point the land can be useful and productive. We will be turning the four acres into a state-of-the-art public warehouse and distribution center. The building will be located within 10 minutes of the port in an area off Nimitz Highway.

DHX-Dependable Hawaiian Express is proud of what we are going to be contributing to Oahu's economy and future. Not only does the property itself become productive, but with 4,000 pallet positions for storage, we’ll help ease the current shortage of public warehousing in the industrial part of town close to the port. A land lot with thousands of plastic pipes jutting in and out of the ground will be replaced by a new, clean facility providing job opportunities during construction and thereafter. Once open it will allow us to move out of a building that is 70+ years old and very inefficient into something new.

Help us celebrate this for the community and for the businesses needing our offerings. A complete win-win!

Monday, April 16, 2018

Unique resources & shipping services when shipping to or from Hawaii

DGX Smooth Shipping to GuamDependable service in shipping and logistics for Hawaii doesn’t just happen.

You need to work at it with a long-term dedication. That’s why DHX–Dependable Hawaiian Express has committed so much in resources and investments in the Hawaii market. Not just on Oahu, but on the outer-islands, as well, where our transit times are as much as four days faster. Faster time means lower overall shipping costs to Hawaii as it will likely result in faster sales for you.

With company-owned terminals, equipment and staff; we have much more control over your shipments than competing freight shippers to or from Hawaii. It’s easier and more efficient. From the shipper’s door in shipping containers to Hawaii, to your facilities, you are dealing with one company. That’s us at DHX-Dependable Hawaiian Express.

We have the flexibility to meet your specific needs every time because we deliver your freight within 48 hours of its availability an amazing 98% of the time!  If you don’t believe us, please feel free to track every shipment for yourself.

Whether you use us for ocean, air, trucking, storage and distribution, eastbound or for project cargo; when you call DHX-Dependable Hawaiian Express, you are talking to our experienced team of employees, eliminating the middleman for quicker answers and faster solutions to your shipping needs.

Feel free to call us today at 800.488.4888.

Tuesday, April 10, 2018

Ship product, equipment or supplies regularly to Hawaii or Guam?

DHX shipping to Hawaii or GuamIt’s not always about price. It’s usually about your needs. How have you researched your delivery service options as thoroughly as you need to?

Interestingly, the choice of shipper and delivery services is up to you. Always has been and always will be.

You may have questions and need information and answers to make the right choice on shipping. Ocean transportation shippers to Hawaii and Guam have many options on who to select as their carrier. Questions to ask:

  • Do you want one carrier who can handle your freight door to door with its own trucks, employees and terminals?
  • Should you go direct?
  • Do you want a carrier who can provide complete transportation solutions and not just a rate?
  • Do you want to make one phone call and know the job will get done with a personalized service that leaves you feeling your freight was the most important shipment of our day?
There are numerous options when moving full containers. If you select DHX-Dependable Hawaiian Express, we have the experience to ensure your freight moves intact, on-time, in the most cost-effective manner possible.

DHX-Dependable Hawaiian Express is an important component of a family-owned business that has been moving freight to Hawaii since 1980. We offer both Less than Container Load (LCL) and Full Container Load (FCL) ocean services. We’re part of Dependable Supply Chain Services, and as such can cover all your shipping needs with one-stop service to Hawaii and Guam.

Our core offerings to Hawaii and Guam for LCL/FCL: Pickup, ocean, air, warehousing, on island trucking, final mile, white glove, inside delivery, project cargo, consolidations, and hotel renovations.

To find out more about DHX-Dependable Hawaiian Express and Dependable Supply Chain Services, feel free to contact us today or go to our website for a free rate quote.

Monday, March 12, 2018

Shipping solutions don’t have to be costly or take long

DGX Smooth Shipping to GuamWhen looking and reviewing you shipping needs, there are always alternatives and options.

With 38 years of ocean freight forwarding experience at DHX-Dependable Hawaiian Express, we provide options for your shipping needs.

Not all shippers try to find you the least expensive and fastest shipping solutions. Most have grown accustomed to the easy routine of using mainland small parcel solutions for their customer shipments to the Hawaiian islands. The result is sometimes varied, inconsistent, incomplete and expensive. Not just expensive in actual freight charges but also in the time it takes to track and trace your shipments.

Over the years, DHX-Dependable Hawaiian Express has listened to our customers and worked with them to tailor service solutions that best meet their needs and expectations as well as that of their valued customers. Rather than shipping via a parcel carrier direct to the islands, you can ship with us by simply combining all of the pre-labeled parcel shipments on a pallet, shrink wrapped and labeled to the parcel carrier location in Hawaii.

Your pallet can either be dropped at one of our terminal facilities or we will pick it up along with any other larger shipments to the islands. DHX-Dependable Hawaiian Express utilizes every available sailing to Hawaii and loads island-direct containers so your parcel shipments can be at the carrier’s facility in as little as six days of sailing.

This shipping solution provides a level of shipment integrity and consistency that helps to eliminate the chance of a multiple piece shipment being separated and delivered over the course of days. It also ensures the shipment is delivered complete and intact the same day. By utilizing every available sailing to Hawaii, we have the solution to fit the needs of your customers and at a cost that fits your transportation budget.

DHX-Dependable Hawaiian Express recognizes we are in an ever changing, ever evolving society, and we want to ensure we are right there with you.

We welcome your suggestions and continue to value your confidence in us and your business. Come see how Dependable Supply Chain Services can better support your business by visiting us today!

Wednesday, February 14, 2018

Smooth sailing to Guam?

Guam DHX photoSmooth sailing is not always the case when shipping to Guam. Here are some safety tips to help ensure your shipments arrive safely in Guam.

There are 6,000 miles of ocean to cross for your cargo to arrive in Guam – the equivalent of going from Los Angeles to New York and back again. The ocean is not a smooth paved highway, but rather comprised of vast, turbulent seas with swells as big as four-story buildings through which sea faring vessels need to navigate. The vessels get knocked around quite a bit, causing cargo loaded inside containers to shift and move during transit.

In order to minimize any damage caused by the often rough trip, the shipping professionals at DHX - Dependable Hawaiian Express always take extra care when loading your freight by adding dunnage and cardboard inside the containers to safely secure the loads from shifting and moving about inside your containers.

As a shipper or supplier shipping items to Guam, here are a few shipping tips to help ensure your products arrive safely and intact:
  • Always load heavier items on the bottom of pallet, with lighter product on top.
  • Use three to four layers of shrink wrap to help keep the load from falling off the pallet.
  • If your boxes are soft cardboard, use corner protectors before wrapping, so boxes are not crushed when wrapping.
  • Minimize the exposure of products that can be easily scratched by adding protective covering or have the item crated.
  • On bagged freight, for example: flour, rice, concrete; use cardboard on the sides prior to wrapping with shrink wrap to prevent bags from being torn.
  • When shipping 55 gallon drums, secure drums to a pallet with suitable banding material.
These are just a few safety tips for Guam shipping. By doing your part, you can help ensure your products will arrive safely to your destination and ultimately to your customer.

At DHX - Dependable Hawaiian Express, we will always do our part as your Dependable partner!

Monday, January 22, 2018

Shipment types to/from Hawaii

DHX shipment types to HawaiiDHX-Dependable Hawaiian Express specialize in ocean carriage in less than container load (LCL) shipments or full container loads (FCLs) and air freight service, throughout North America, to and from Hawaii.

Whether shipping weekly or monthly, organizing a special project or needing to ship an oversize piece of equipment, we provide the shipping support and the logistical solutions to enable execution with ease.

We are the largest asset-based LCL shipping company servicing and located in Hawaii. With more than 100 tractors and trailers as well as the ownership of four trucking terminals, we can give you flexibility with pricing and service offerings that can positively impact your complex supply chain.

In addition to our biweekly distribution of LCL and/or FCL shipments, our enterprise solutions include trucking services in Hawaii and inter-island shipments and consolidation. We offer specialized shipping services that may require “Final Mile” and/or “White Glove” delivery, as well as project consolidation or assembly-based on purchase order, timeline, project area or project phase for retail, construction and hospitality.

Our Project Cargo department provides simple solutions for complex shipments that require the handling of non-standard freight. Your shipment may not conform to standard shipping containers, such as oversized, over height/too tall, over length, over width/wide, unusually shaped, heavyweight, which may require permitted escort vehicles, roll-on roll-off, low boy transport or requires other unusual cargo transportation. Our oversize cargo experts have extensive experience in this specialized shipping service for both ocean and air.

To find out more about Dependable Supply Chain Services, contact us today.

Monday, November 20, 2017

Insights on shipping rates to Guam

DHX Shipping Rates to GuamWhen shipping to Guam, finding the lowest shipping rates and prices to Guam do not always add up to savings. Other facets that should be considered in rate savings include:

  • How long your shipment will take to arrive to Guam
  • How quickly the shipment will clear Customs
  • How soon the shipment will deliver on Guam
Though you might not suffer direct out-of-pocket costs when figuring out shipping rates to Guam, consider how much money may be lost by not having the shipment in your customer’s hands in the shortest amount of time possible. If it’s not in your warehouse, you can’t deliver it. If it’s not on the shelf they cannot sell it.

The possible loss of time can cause delays on a job with workers standing by idle or machinery down waiting for parts and not making money. Or worse, your customer elects to buy from another vendor because the product is taking too long to get there.

Another consideration is cash flow. The sooner the customer receives the product, the sooner you will be paid, reducing the time between when you are paid for the product and when you received you’re reimbursed.

By using our sister company to ship to and from Guam, DGX – Dependable Global Express, you get the latest shipping cut offs for weekly sailings to Guam, with expedited Customs clearance and delivery of shipments within 48 hours of container availability at the port.

When thinking of shipping to Guam, contact us for an affordable rate quote!

Monday, November 06, 2017

What is included in the cost to ship to Hawaii?

DHX-Dependable Hawaiian Express' cost to ship to HawaiiDo shipping costs into Hawaii seem high? Ever wonder why?

Moving freight from the mainland into the Hawaiian Islands is a detailed and complex venture and unlike moving ground freight within the continental United States. It doesn't have to be difficult if you understand the cost to ship into Hawaii and use a trusted, experienced and quality freight forwarder like DHX - Dependable Hawaiian Express.

DHX - Dependable Hawaiian Express has been moving freight into the Hawaiian Islands since 1980, and does handle both LCL (Less than Container Load) and FCL (Full Container Load) ocean and air freight. The cost to ship into Hawaii is driven by several key factors. One would be the distance as well as the majority of freight moves via ocean vessel or the more expensive option of air. Currently, there are only two ocean carriers that move freight from the mainland into Hawaii. Think supply and demand.

Consider the steps and labor cost of picking up freight, handling and reloading into ocean containers, trucking to port, handling at the port to reload onto ocean vessels, then departing with a minimum of four to five days over water in transit to Hawaii, off-loading of containers onto chassis at the port, trucking back to a terminal for unloading of freight. Then reloaded on to box trucks or flatbeds for delivery. Your shipment finally ends up at your customer’s door which may or may not have a dock, forklift or even a pallet jack so additional labor could be required at time of delivery. Sound expensive?

Let's review a few more items that drive the cost of shipping into Hawaii. The amount of fuel required to move these large vessels and cost of fuel. There’s limited land space in Hawaii along with the cost of warehouse buildings and labor in Hawaii. Intra-island movement of freight and all the logistical support of making sure your freight arrives on time. Then, last, but not least, there's the Jones Act which ensures American built and crewed vessels call on Hawaii.

Additional points to consider when evaluating the cost of shipping into Hawaii are the key parts that make up pricing. The Hawaii tariff is expansive and detailed with many items to consider that could impact the cost of the type of commodities you want to ship and the pricing. Where is the freight originating from? Is it picked up locally near the ports or does it originate back east therefore incurring additional cost? What is the cube, weight, and density of your freight along with exact and specific commodities? Yes, it makes a difference in your pricing.

The more data and information shared during pricing discussions with your carrier will vastly improve your ability to obtain better rates so be open to communicating when you're asked numerous questions concerning freight characteristics. You may want and receive options and help in reducing your costs on shipping.

Other items to consider that drive up the cost of shipping to Hawaii are hazardous materials, over length freight, out of gauge, and any special pickup, handling, or delivery requirements.

There are many factors and things to consider when working on the cost to ship to Hawaii so make sure you work with an asset based, well qualified ocean and air provider like DHX - Dependable Hawaiian Express when making your transportation decisions.

We specialize in Hawaii and make shipping easy and cost efficient! Contact us today for a free rate quote.

Monday, October 23, 2017

Shipping to Guam?

DHX – Dependable Hawaiian Express’ affiliate, DGX - Dependable Global Express, is your best option for shipping to Guam. We use the most experienced and knowledgeable personnel and partners in the shipping industry to ensure your transportation is easy and less stressful from start to finish.

Our services to help run your business more efficiently and save you money include:
Some of the benefits that differentiate us from our competitors:
  • DGX is the only forwarder that offers the latest West Coast port cut-offs to ship to Guam
  • We are committed to a 48-hour delivery to your door, starting when your shipment is available in the port
  • You have a wide range of electronic notification choices such as an arrival notice two weeks before your freight arrives in Guam
  • Conveniently, we also offer website tracking and tracing
Always looking after your best interest, we work to find the most cost-effective way to move your freight from point A to point B. So next time you think about shipping to Guam, contact us for assistance with quotes, shipment routing, local trucking, etc.

DHX - Dependable Hawaiian Express and DGX - Dependable Global Express.
We are Dependable. From start to finish!

Tuesday, August 22, 2017

Shipping from Hawaii to mainland

DHX - Dependable Hawaiian Express' Oahu officeDHX - Dependable Hawaiian Express, located in Honolulu on Oahu has been shipping eastbound from Hawaii to the US mainland for over 20 years. We have gained the expertise necessary to ensure our customers are happy with the type of eastbound service offerings as well as the quality of our services offered.

Our eastbound shipments represent a microcosm of the Hawaiian Islands: our ocean containers are loaded with “Made in Hawaii” products such as beer, barbecue sauces, coffee, clothes, water, etc. Shipping these products to the USA mainland allows the Hawaiian islands to spread Aloha throughout the Continental United States. Additionally, we also relocate the property of those moving to the mainland as well as the returning of retail merchandise being rejected or/and returned to the seller or a third party.

We offer twice weekly service from the outer Hawaiian islands to Oahu, where the goods/merchandise are transshipped to Oahu and then combined with those items starting the journey in Oahu to the mainland. The containers in Oahu are loaded weekly to come back to the continental United States. Our weekly service for Long Beach and Oakland (and if necessary Seattle) sails to the Port of Long Beach. Our Seattle barge service sails every other week. Freight shipped into Los Angeles and Seattle gets trucked to its ultimate consignee or picked up at our Rancho Dominguez facility, near Long Beach, by the consignee or their agent. The carrier used is dependent on the type of facility and equipment available to handle the goods that the consignee requires.

Because the goods are starting their trip within a state of the USA, there are no customs requirements for these goods to enter the continent.

We realize some customers are not in a rush for goods so we offer a slower, less expensive barge service to the Pacific Northwest. We also use this service to receive freight destined to Alaska as most customers’ shipping to Alaska are not in a rush, and generally choose this routing to Seattle ultimately for Alaska.

However, when a customer is really in a rush to get goods to the mainland, we offer to expedite a portion of their order via DGX Air and load the remaining part of the shipment into one of our weekly ocean containers.

We have dedicated eastbound coordinators on Oahu, Maui and in Kona whose customer service is second to none. DHX - Dependable Hawaiian Express is constantly finding solutions for both first-time shippers and our consistent, long-term customers.

We take pride in what we do, and we try to do it better than anyone else!

Dependable. From start to finish.

Friday, July 14, 2017

What is the cost to ship to Guam?

Shipping ocean freight to or from Guam can be a complex situation for a variety of reasons. Only one carrier services Guam directly with a USA stop-off from the USA mainland – Matson Navigation Company (Matson). Matson’s transit time from Long Beach (SoCA), which includes a stop off in Hawaii, is 12 days from Long Beach to Guam, four days longer from Oakland and five days longer from Seattle.

American President Lines (APL) also ships containers to Guam but their transit time is not less than 23 days from Los Angeles, and perhaps longer depending on the vessel the Guam container gets loaded on and the foreign port where unloaded before being loaded onto a feeder vessel into Guam. APL does not offer any alternative transit times for container shipping to Guam from Oakland or Seattle, but modern day trucking services will allow them to service those areas, although less timely than the Matson direct service.

APL and Matson both have fully developed and integrated rail services to complement those container loads shipping to Guam from origins other than the West Coast. They are both well-respected carriers, and have a lot to offer shippers or consignees. Ask yourself how important the transit time is for the container load move to Guam and can you afford a delay in your goods arriving? If these conditions are ok, then a less expensive container load rate to ship to Guam available via APL transshipment is probably your best value. But if you need speedier transit time due to shipment arrival expectations or container content damage, are worried about humidity while on the vessel, need additional handling of the container during the transshipment process, price/value is not the sole focal point, and/or a delay might hurt business profits, then Matson is a better alternative.

A shipper to Guam also needs to be aware that Guam has its own Customs offices, officers, and laws, in addition to USA Customs offices, officers, regulations and laws. Guam Customs is responsible for, among other things, ensuring the goods arriving from the USA have submitted a commercial invoice, and consignees pay a Guam Use Tax or Gross Receipts Tax, as appropriate. The tax is 4% of the cost of the goods shipped into Guam if the merchandise is not held for resale and is used in the business. If you are working with a freight forwarder such as DHX - Dependable Hawaiian Express, the law requires the forwarder to collect taxes on taxable goods and remit it to Guam authorities. The rule of thumb is that if it’s sold as part of your normal business, no use tax is due; but if the goods are supplies and overhead items to be used in your business rather than sold, then a 4% Use Tax applies.

Another complex issue when using APL is that due to the vessel arriving at a foreign port prior to transshipping to Guam, an Automated Manifest System (AMS) has to be filed, meaning the shipper must provide the Harmonized Code tariff number for what they are shipping. DHX - Dependable Hawaiian Express can help you with that should you decide you’d like to move your containers to Guam through us.

There are also eastbound services available from Guam to the USA mainland or Hawaii, and additional information we can provide for shipping from non-USA origins into Guam. DHX also offers container load and less than container load services from the Hawaiian Islands to Guam. We look forward to responding to your requests for further information: call us at (888) 488-4888, Ext. 2017 (U.S. only)!


Monday, June 26, 2017

Shipping containers to and from Hawaii

There are a variety of items to consider when determining how to ship a container to Hawaii. The first couple of items are the transit time and deadlines you may have to meet.

From our experience on timing and deadlines, no one is faster than Matson Navigation Company, a primary mode of ocean transportation for DHX - Dependable Hawaiian Express. Matson’s transit times are shorter than the other ocean carrier by a day from Long Beach, and out of Oakland and Seattle. The other carrier, Pasha Hawaii, does not compete time-wise. Barge services offering Hawaiian Island connections also do not compete time-wise to or from Hawaii. So, if you are under a deadline or transit time is important, your first option will be Matson.

Another important factor is the origin of your container being shipped to Hawaii. From most origins within the US other than the West Coast, the rail transit times and rail service between the two are very similar. Pasha’s overall rail/inland may be a little less expensive, usually within $100 of Matson’s. Most intermodal or rail moves get shipped into Los Angeles for the subsequent sailing to Hawaii.

You’ll also want to look into the pricing of your container shipment to Hawaii. Depending on whether your shipment to Hawaii is recurring in nature or not, and depending if you are a business or an individual, your pricing will normally be at published tariff rates. If you are not a business and if your shipment of containers to Hawaii is not recurring in frequency, the ocean carriers have tariff rates allowing them to charge everyone uniformly.

Matson tariffs have evolved over a 100+ years, and they are based on a combination of the service offerings Matson has, the value of the goods in the container, the likelihood that what's in the container can be damaged, the weight of the container’s contents, etc. The competitor to Matson is Pasha and they normally have a tariff that is quite similar to Matson’s tariff, so the pricing is similar except if one of the carriers can be negotiated with to price their shipments differently.

DHX - Dependable Hawaiian Express has people who are experts in the carriers’ tariffs and have the knowledge to help you ensure your shipment arrives on time, intact, and competitively priced.

We represent a very healthy option for a business interested in reducing their rate basis as well as for those looking for answers to questions with respect to shipping containers to Hawaii.

Tuesday, May 23, 2017

Congratulations DHX - Dependable Hawaiian Express, Oahu!

In June 2017, we will celebrate the 25th anniversary of opening our own trucking terminal and delivery operation in Honolulu on Oahu.

A huge gamble and large investment at the time, DHX - Dependable Hawaiian Express opened in Honolulu, Oahu. Like all other freight forwarders then, we were using trucking agents to deliver freight across the island. Because we used third-party agents, the quality of the service was not reliable and the scope of services we could offer was limited such as short or long term storage and warehousing, assembly and distribution, or local trucking. We were a freight forwarder to Hawaii, like many others, but opening on Oahu made us distinct among the forwarding community.

Although we had started a trucking operation in Guam in 1989, the Honolulu operation helped us define future strategies in the islands. Once we had quality under control with freight handling being done through a single group of companies with the same management, we evolved into an outstanding service from the beginning of the shipment move to the end.

We started using credos like “on time, intact, every time” because we controlled all aspects of the move. Excuses like, "we'll have to check with our agent to see if they can do that and if there will be additional charges," went away because we were the agent and could easily make these business decisions. For customers, that meant less waiting, more seamless operations and a better quality shipping service to Honolulu. Because Oahu worked out so well, over time we expanded our delivery operations to include the destination ports Kawaihae on the Big Island and Kahului in Maui.

DHX - Dependable Hawaiian Express Honolulu has earned a big 25th anniversary congratulations! We wish to thank the management and staff for contributing to making us the biggest and best among all our competition there.

Thank you, DHX – Dependable Hawaiian Express, Oahu and Happy Anniversary! You help make us DEPENDABLE. From Start to Finish!

Monday, May 01, 2017

What is the cost to ship to Guam?


Shipping costs to Guam vary, depending on your needs. If you’re interested in ocean transport, here are the areas to consider:
  • Do you have a Less-than-Container Load  (LCL) shipment?
  • Do you have a Full-Container Load (FCL)? Different rates apply for LCL vs. FCL.
  • What is your point of origin?
  • What is your ultimate destination?
  • Do you want to use a reliable carrier with newer vessels who sails directly into Guam from the West Coast via Hawaii – or – a carrier with a barge service who sails into an Asian port and then barges the goods out of Asia to Guam (adding a week to the transit)?
  • Are you using a motorized carriage vs. a barge service (much slower)?
All these variables will make a difference in the cost of shipping to Guam.

Air freight pricing differences can vary too. Again, consider the origin and destination as well as the expected time frame of the service.

So the answer is, shipping to Guam costs depending on the variable factors involved.

To simplify your quest for a rate, we offer online quotes via our Online Rate Quoter, also you can email us, or you can call and ask for the Rate Department at 888.488.4888. Our friendly folks can quickly and more precisely help you determine the cost of shipping to Guam!